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Internationale Energieagentur (IEA)

IEA UsersTCP: Social License to Automate

In this annex, international Demand Side Managements projects are analysed, in which customers are automatically controlled or can adapt themselves to price changes at short notice via price signals. The most important social, organizational, economic and regulatory parameters for successful customer retention in the participating countries are identified. Furthermore, it is examined how the trust of the end customers can be built and maintained.

Internationale Energieagentur (IEA)

User-Centred Energy Systems (UsersTCP)

The UsersTCP provides evidence from socio-technical research on the design, social acceptance and usability of clean energy technologies. Users play a central role within energy systems. The findings will support political decisions for a clean, efficient and safe energy system.