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Smart.Monitor – SMART city indicators and MONITORing for smart city objectives – based on the example of the Smart City Vienna Framework Strategy

Elaborating and preparing the basic information and data required to conceptualize indicators and a monitoring system for the smart city framework strategy. The results shall support the future monitoring of the Smart City Vienna Framework Strategy.

Short Description




Starting point / motivation

The global effects of climate change, the growth estimates for cities and urban regions, and the associated urbanization processes make it obvious that cities have to play a significant role in reducing the consumption of resources and the reduction of CO2 emissions. In answer to these challenges, the City of Vienna developed – under the guidance of the Municipal Department for Urban Development and Planning – the Smart City Wien Framework Strategy, which was adopted by the Vienna City Council on 25 June 2014. It is an umbrella strategy, a structure of reference, as well as a practical guide for the city’s existing and future sectorial strategies, and defines objectives and a development path until 2050.

Based on the key goal of preserving resources through the use of technological and social innovation and, at the same time, maintaining a high quality of life, the Framework Strategy identifies four key areas dealing with the topic of resources (energy, mobility, infrastructure, buildings) as well as six other areas dealing with areas of urban life (education, research, technology and innovation (RTI), environment, health, economy, and social inclusion), which are directly or indirectly related to the topic of resources. An indicator and monitoring concept is essential as an instrument of control and as a decision-making basis to implement the Smart City Wien Framework Strategy.

Contents and goals

In order to measure the development of the City of Vienna towards a smart city, a simplified indicator and monitoring concept is needed, which can also serve as a reference for other Austrian cities. In legislative and administrative practice, there is no supportive and interdisciplinary monitoring system that considers the complexity of a smart city development.


It is essential for the methodological approach of this project to link the research with the application level and the transmission level towards other cities. According to this aspect, Municipal Department 18 has initiated an informal discussion and exchange process on the topic of smart city governance with cities such as Graz, Salzburg, Munich, Berlin, and Hamburg, as well as with partners such as the Austrian Association of Cities and Towns. This process should be continued and intensified in the framework of the project.

The methodological core is formed by the feedback loop from experts, coordination with users, testing the transferability, and feedback of results. Thus, the target of an application-oriented and transferable indicator and monitoring concept can be achieved. The methodological core is accompanied by project management and process design, from the basic evaluation and research to the final dissemination.

Expected results

The aim is to develop a practical, simplified indicator and monitoring concept for a smart city to be first applied in the City of Vienna based on the Smart City Wien Framework Strategy. In addition, this monitoring system should be replicated in other Austrian and European cities that have set a development path towards a smart city.

Project Partners

Project management

Municipal Department 18 – Urban Development and Planning

Project or cooperation partners

  • Denkstatt GmbH

  • AIT Austrian Institute of Technology GmbH

  • WWTF GmbH

  • TINA VIENNA Urban Technologies and Strategies GmbH

Contact Address

Ms Ina Homeier
Rathausstr. 14-16
A-1082 Vienna
+43 (1) 4000 88781

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